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AI is starting to deliver returns, but companies are losing the readiness needed to sustain it.
Translated title. Original: La IA empieza a dar retorno, pero las empresas pierden preparación para sostenerla
Kyndryl’s 2026–27 report says more companies are getting positive returns from AI and moving projects into active workflows, while many feel less prepared to manage risks. It argues that sustained results depend on technology, organizational changes, and effective controls.