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EC Cube introduces the B2B marketing specialized outsourced marketer matching service "b-growth Pro" - ASCII STARTUP

Translated title. Original: イーシーキューブがBtoBマーケティングに特化した業務委託マーケターマッチングサービス「b-growth Pro」を導入 : - ASCII STARTUP

EC Cube adopts b-growth Pro, a service that matches B2B marketers for CRM and event speaking, enabling rapid access to specialized talent and faster decision-making. The article presents a case study and quotes from leaders, highlighting faster onboarding, ongoing expert collaboration, and value beyond staff placement.

OpenAI brings customer service directly to ChatGPT - CallCenterProfi

Translated title. Original: OpenAI bringt den Kundenservice direkt in ChatGPT - CallCenterProfi

Bosch Service Solutions opened its fourth German site on September 14, 2016. About 130 guests attended the ceremony.

What really matters in AGENTIC AI for customer experience? | TI INSIDE Online

Translated title. Original: O que realmente importa na IA Agêntica para experiência do cliente? | TI INSIDE Online

AI agents in customer service are moving beyond basic automation to end-to-end task resolution, requiring integration with CRM/ERP and other tools, careful use-case selection, performance monitoring, and cost-aware architecture; success hinges on the agent's ability to complete tasks rather than merely automate conversations.

Meta's Muse AI agent can now phone US businesses for you, if you pay - Startup Fortune

Meta’s Muse agent can call US businesses for paying subscribers, but Meta has not clarified which plans include calls or whether people may handle them. Questions also remain about privacy, AI disclosure, call limits, and how businesses respond to the calls.

Meta's AI assistant Muse can make phone calls on behalf of users - Webrazzi

Translated title. Original: Meta'nın yapay zeka asistanı Muse, kullanıcılar adına telefon görüşmeleri yapabiliyor - Webrazzi

Meta has opened Muse’s business-calling feature to all paid subscribers in the United States, letting the assistant handle tasks such as reservations and appointments. Similar features are offered by other AI assistants, though some businesses end calls when they learn an AI is calling.

AI-assisted humans: how Edenred’s commercial teams find the right balance with technology | Edenred

Translated title. Original: L’humain augmenté à l’IA : comment les équipes commerciales d’Edenred trouvent le bon équilibre avec la technologie | Edenred

Edenred describes a strategic shift to integrate AI with human-centric customer care under Amplify 25-28, highlighting the CX Day conference and global scope. The goal is to improve efficiency and service quality without replacing human empathy, using tools like Sparky Sales to personalize interactions while preserving a human-first approach.

The end of CRM as we know it | TI INSIDE Online

Translated title. Original: O fim do CRM como conhecemos | TI INSIDE Online

CRM is evolving beyond the funnel to a customer-centric operating system where AI agents act within integrated channels, data, and systems to solve customer problems in real time.

Adobe’s CX Enterprise Coworker is coming to ChatGPT, Claude and others | OnlineMarketing.de

Translated title. Original: Adobes CX Enterprise Coworker kommt für ChatGPT, Claude und Co. | OnlineMarketing.de

Adobe’s CX Enterprise Coworker is available across several AI platforms to help marketing teams manage customer experience workflows, analyze campaigns, and improve customer journeys under human supervision. Adobe says major consulting firms and agencies are already using or customizing the tool.

60. How to use AI in customer relationship management - Elevenmind -

Translated title. Original: 60. Como usar IA no relacionamento com clientes - Elevenmind -

The document explains how AI, especially Elevenmind's Social Expert, can enhance customer relationship management by analyzing audience needs, automating routine tasks, and enabling controlled, personalized interactions while ensuring data accuracy. It also addresses handling objections and starting with small pilot projects.

ASCII.jp: Steam official license controller 8% off! Four extension buttons, rapid fire, gyroscope, and more魅力

Translated title. Original: ASCII.jp：Steam公式ライセンスのコントローラーが8％オフ！ 4つの拡張ボタンや連射、ジャイロなどが魅力

Steam専用のワイヤレスコントローラー「ホリパッド for Steam (ミッドナイトブラック)」が8%オフで7349円。Bluetooth接続の容易さ、Steam公式対応、設定不要といった特長が評価されている。セール価格は執筆時点の情報で、購入は現時点の価格を販売ページで確認のこと。