Search

Conversational commerce in South Africa: in-chat payments on the rise

Conversational commerce lets customers shop through familiar chat apps and social platforms, using chatbots or humans to browse, receive recommendations, and complete purchases within the chat. In South Africa, high mobile usage and messaging adoption support growing in-chat payments and seamless, post-purchase engagement.

Amazon’s AI-powered shopping assistant “Shop with Alexa” is now available in Türkiye - Webrazzi

Translated title. Original: Amazon'un yapay zeka destekli alışveriş asistanı "Alexa ile Alışveriş" Türkiye'de kullanıma sunuldu - Webrazzi

Amazon Türkiye has launched a free beta of Alexa for Shopping, which helps users research, compare, and choose products through natural-language conversations. A survey cited by the company found that half of recent online shoppers in Türkiye were open to AI shopping features.

Amazon CEO Andy Jassy questions Meta's Muse AI shopping assistant - Storyboard18

Amazon questions external AI shopping agents' effectiveness versus direct retailer shopping, noting limited consumer demand and potential impact on site traffic; meanwhile Meta's Muse gains traction for shopping, with partnerships and high engagement, while Amazon pushes its Alexa shopping for consumer use.

Walmart Frees Purchases by Artificial Intelligence Agents in the USA

Translated title. Original: Walmart Libera Compras por Agentes de Inteligência Artificial nos EUA

Walmart announced tools that let AI agents buy and complete transactions for customers, with controls to monitor and limit access. It also unveiled the Walmart Agent Gateway to connect AI assistants to Walmart systems, while maintaining customer control and restricting agent access to payment data.

The Zalando distributor launches an AI-based shopping assistant as its margins come under pressure - 11/03/2026 at 11:25 - Boursorama

Translated title. Original: Le distributeur Zalando lance un assistant d'achat basé sur l'IA alors que ses marges sont sous pression - 03/11/2026 à 11:25 - Boursorama

Zalando's distributor introduces an AI shopping assistant as profit margins come under pressure.

AI chatbots and robots advance in Chinese retail – 11/11/2026 – Business – C-Level

Translated title. Original: Chatbots e robôs com IA avançam no varejo chinês - 11/11/2026 - Negócios - C-Level

Chinese retailers are adding AI chatbots, shopping assistants, toys, robots, and computing tokens to the Singles’ Day sales push. Chatbot-led purchases and AI product sales are growing, though the effect on overall consumer spending remains unclear.

Meta's 'Muse' Hits 10 Million Users in Six Weeks... Naver and Kakao Also Grapple With Monetizing Shopping AI — BigGo Finance

Meta's Muse AI shopping assistant has reached 10 million users in six weeks, highlighting monetization challenges as shopping agents reshape search and checkout. Competitors like Naver, Kakao, Walmart, Google, and Amazon push similar agent and cart features, while each platform faces questions about data, partnerships, and sharing revenue for cross-mall transactions.

Dronggo — Your website should know how to talk to your visitors

Dronggo offers an AI-powered conversational layer that adapts to each visitor's goals to guide them toward the next action and revenue opportunities on a website.

Walmart opens a portal dedicated to AI agents who buy on its site - The Media Leader FR

Translated title. Original: Walmart ouvre un portail dédié aux agents IA qui achètent sur son site - The Media Leader FR

Walmart launches a portal for AI agents to shop on its site, with accompanying French media coverage; the document also includes newsletter signup and tracking consent language.

Itaú uses conversational AI to broaden personalized customer service | TI INSIDE Online

Translated title. Original: Itaú utiliza IA conversacional para ampliar o atendimento personalizado aos clientes | TI INSIDE Online

Itaú deploys a conversational AI, ia.i, to personalize banking by using customer history and context, while preserving human oversight; the rollout is gradual with emphasis on accuracy, privacy, and scalable, relational customer service.